“To close your account, log in to the DolEx Money Transfer app and select Menu, Manage cards, and Close your account. If you still have money in your account, you have 2 options when closing your account online or through the app.

1. Spend down your balance to $0 – Use your card to make purchases in stores and online or for ATM withdrawals.
2. Get a refund check- The check will be sent to your address on file within 14 days of closing your account. You won’t have access to your funds after a check has been issued.

Your account will automatically close when your balance reaches $0.
Once you close your account, you can view your account statements and transactions history at DolEx Money Transfer app.
Still need help closing your account? Contact Customer Support at 01-866-27-13-202 for additional assistance.
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