Compliance Division

Because of its money transfer activities, the Financial Crimes Enforcement Network (“FinCEN”) classifies DolEx® as both a Financial Institution and a Money Services Business (“MSB”). Among many other requirements, FinCEN mandates that DolEx develop and adopt a risk-based, anti-money laundering (“AML”) compliance program.

DolEx complies with these requirements by implementing policies, procedures and controls whose sole focus is to ensure that all company activities are conducted in strict compliance with all obligations imposed by federal and state regulations. Our Anti-money laundering and Bank Secrecy Act Compliance Department is equipped with knowledgeable and resourceful individuals who are authorized to exercise independent judgment in protecting the Company against misuse by unscrupulous persons. For us, anti-money laundering and Bank Secrecy Act (“BSA”) compliance is paramount.

DolEx is registered with FinCEN and is licensed in multiple states. Its compliance program includes an effective client identification program, a robust training program for staff and agents, automated tools that facilitate transaction monitoring, detection and reporting, and a system that continuously monitors and assesses risks.

DolEx’s compliance program continually receives praise from independent reviewers and regulators. We are committed to remain in the forefront of anti-money laundering compliance in the money transfer industry.

Useful Links:

Bank Secrecy Act Requirements for MSBs
U.S. Treasury - Office of Foreign Assets Control
Suspicious Activity Reports

CALIFORNIA

NOTICE to our California Customers

DolEx Dollar Express, Inc ( License #60DBO-85686) is a licensed lender in California.

Loans will be arranged or made pursuant to a California Financing Law License.

COLORADO

NOTICE to our Colorado Customers

For complaint information please view the Colorado Division of Banking information here.

CONNECTICUT

NOTICE to our Connecticut Customers

DolEx Dollar Express, Inc. unique identifier NMLS# 910812

GEORGIA

NOTICE to our Georgia Customers

DolEx Dollar Express, Inc. (Payment Instruments Lic. No. 18547 and Check Cashing Lic. No. 32962) is licensed by the Georgia Department of Banking and Finance. NMLS# 910812 issued by the Nationwide Multistate Licensing System and Registry.

MASSACHUSETTS

NOTICE to our Massachusetts Customers

DolEx Dollar Express Inc. (FT110909-106 et al. / CS0112 / NMLS# 910812) is authorized to engage in the business of a foreign transmittal agency and check seller under the Massachusetts General Law’s chapter 169 and chapter 167F, respectively.

NEW YORK

NOTICE to our New York Customers

DolEx Dollar Express Inc. (MT103625) is licensed and regulated by the New York State Department of Financial Services.

TEXAS

NOTICE to our Texas Customers

If you have a complaint, first contact the consumer assistance division of DolEx Dollar Express, Inc. at 1-888-246-2527; if you still have an unresolved complaint regarding the company’s money transmission or currency exchange activity, please direct your complaint to: Texas Department of Banking, 2601 North Lamar Boulevard, Austin, Texas 78705, 1-877-276-5554 (toll free), www.dob.texas.gov

Texas Consumer Notice



Mario Trujillo (President, CEO and Chairman of DolEx) addresses current and new DolEx employees about the company’s values, product and service offerings and Compliance Management Systems.

Mario Trujillo, President, CEO and Chairman of DolEx speaks directly to current and new employees of DolEx. He highlights and reminds the viewer about the company’s values, provides insights into what DolEx offers and focuses on the Compliance Management Systems that help DolEx adhere to the various State and Federal Regulations in this highly regulated industry.


PROTECT YOURSELF

Avoiding Money Transfer Fraud and Scams

Companies that offer money transfers deliver a useful service, however, money transfer fraud, or wire transfer fraud, occurs when scammers convince consumers to send them money and then do not deliver goods services or value promised. According to the Washington State office of the Attorney General, U.S. Consumers lose millions of dollars each year due to money transfer, or wire transfer, scams.

Don’t fall victim to Money Transfer Fraud

The Ultimate List of the Year’s Worst Scams

DO NOT get Caught in his Trap!

Read more at www.consumerfinance.gov


Subpoena Information

Law Enforcement send data requests here: subpoenas@dolex.com