Promotions Terms and Conditions
Customer Fees for our Mobile App, Website and WhatsApp
The fees applicable to a transaction may vary based on factors including the amount sent, the customer’s payment method, the delivery method, and the institution through which the funds are delivered.
Promotional Fee Discount for our Mobile App, Website and WhatsApp
Promotional fee discounts are available to new customers only and apply only to the customer’s first eligible transaction. Promotion availability may vary depending on the destination country. The amount of the promotional discount may also vary depending on the payment method selected by the customer.
Promotional Exchange Rates for our Mobile App, Website and WhatsApp
Promotional exchange rates are available to new customers only and are limited to the customer’s first three eligible transactions. Promotion availability may vary depending on the destination country. The promotional exchange rate applies only up to the maximum transaction amount eligible for the promotion, as displayed in the applicable quote. If the transaction amount exceeds the promotional limit, the promotional exchange rate will apply to the eligible portion of the transaction, and the exchange rate displayed in the quote for the remaining amount will apply to the balance. Eligibility for promotional exchange rates expires 30 days after the customer’s first transaction.