TERMS AND CONDITIONS | TÉRMINOS Y CONDICIONES
Promotion valid from May 1 to May 31, 2023 | Promoción válida del 1ro al 31 de mayo 2023
Promotion valid from May 1 to May 31, 2023, and it is valid and open to all customers. All customers who send money through DolEx to Elektra and Banco Azteca during these dates will be eligible to participate in the raffle.All money transfers made directly to a Banco Azteca account will count as 2 participations. Your money transfer transaction receipt will be your raffle ticket. If you wish to participate in the raffle or if you do not wish to participate even when doing a money transfer, please send a letter stating your intent to participate/not participate with your name, address and phone number to the DolEx Marketing Department located at 9800 Center Parkway, Ste. 700, Houston, TX 77036.You can also email us at promociones@DolEx.com. All letters and emails of intent to participate must be received by June 1st, 2023, and we will only accept one letter/email per person. Winners will be chosen on or about June 2nd, 2023(date subject to change without notice) in a random drawing from among all eligible entries. Winners will be notified by phone. Odds of winning will depend on the total number of submissions made and the number of letters of intent received. If a winner does not respond after two notices, their prize will be forfeited and an alternate winner will be selected. The winner has 14 days to claim their prize. If a winner does not respond after two reminders to claim their prize, their prize will be forfeited and an alternate winner will be selected. Prizes will be 200 coffee makerswith an approximate total value of $49,600($248 each coffee maker). We do not offer warranty(s) for the prizes awarded. Promotion available at participating locations only.
Entry is open to US residents and DolEx customers aged 18 years or above who satisfy the entry requirements outlined in the terms and conditions, and who are not on the interdiction list (“Eligible Participants”). Employees (and their immediate families) of the Promoter, DolEx Agents and Sub-agents, and service providers, marketing agencies associated with this Promotion are ineligible to enter. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent.
This Promotion commences at 12:00am (GMT+8) on May 1st 2023, and ends at 11:59pm (GMT -07:00) on May 31st., 2023 (“Promotion Period”) and is subject to extension by DolEx. Entries received after 11:59pm (GMT07:00) on May 31st, 2023 (or such later Promotion Period end date) will not be accepted and will be deemed invalid.
Only one (1) automatic entry will be awarded per Qualifying Transaction (regardless of the amount of money sent in that Qualifying Transaction). Each Qualifying Transaction must be made separately and in accordance with these terms and conditions. There will be 1 unique draw for this Promotion. There willbe two hundred (200) winners in the drawing. An eligible entrant may not win more than once.
Prize winners will be notified by using their details as provided in their winning Qualifying Transactions. Prize winners who cannot be contacted by phone after at least three (3) attempts within three (3) business days will be deemed to have forfeited their right to the relevant prize without compensation, and DolEx may then award such prize to another Eligible Participant drawn from the pool of valid entries.
Winners will receive a phone call from DolEx with details on prize collection mechanism by post. Prizes may be collected at designated DolEx Agent locations as indicated in the winner’s winning postal notification within 14 days upon receiving the call. In order to collect a prize, winners must present their valid (government issued / employee / school) photographic identification document as proof of identification. Verification is at DolEx’s discretion; whose decision is final. Only the receiver of the winning transaction can collect the prize after DolEx’s verification. Unclaimed prizes will be forfeited in favor of DolEx without compensation to those winners. Winners must bring the following documents to claim the prize:
- A signed copy of the release form that will be provided by DolEx when you pick up your prize.
- Original of valid (i.e. government issued / employee / school) ID with picture (back-to-back).
The non-cash prize(s) cannot be converted to cash. The prizes are provided by a third party provider, subject to their respective terms and conditions as to product warranty. The third party provider will be responsible for any matters arising from or in connection with the prizes, services, and/or information they provide in relation to which DolEx will have no liability whatsoever. Any enquiry or complaint regarding the prizes, services, and/or information should be directed to such third party provider. DolEx will not be held liable to the quality and availability of the prizes, services and information provided by the third party provider and excludes liability in connection with the Promotion once the winner(s) enjoys any benefit relating to the Promotion to the full extent permitted by law.
If this Promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of DolEx, including but not limited to technical difficulties or failures, unauthorized intervention or fraud, vandalism, power failure, natural disasters, acts of God, civil unrest, strikes, infection by computer virus, bugs, tampering, unauthorized intervention, fraud, or any other causes beyond the control of DolEx, which corrupt or affect the administration, security, fairness or integrity or proper conduct of this Promotion, DolEx reserves the right, in its sole discretion, to the fullest extent permitted by law:
(a) to disqualify any Eligible Participant; or
(b) subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the Promotion, as appropriate to give effect so far as reasonably possible to the original intent of this Promotion.
Acceptance of any prize, benefit, and offers provided by DolEx will be deemed as consent by the winner(s) to take part in any related publicity and using their name, likeness, image, and voice for advertising and other promotional purposes without compensation, except as otherwise prohibited by any applicable law.
DolEx will not disclose the Eligible Participant’s personal information to any entity outside/inside of the country.
To the extent that there is any inconsistency between these terms and conditions and other marketing materials or collateral produced in relation to this Promotion, these terms and conditions will prevail.