frequently asked questions
An Oportun personal loan provides you with a lump sum of money that is paid back over a set period of time with fixed payments and rate. The money can be used for a number of personal expenses. *
For your convenience DolEx has an extensive network of company-managed locations, “branches,” where we have trained Sales Associates that can help you apply for an Oportun personal loan.
Oportun personal loans are offered through most DolEx branches in Texas, Florida and Arizona, coming soon in other states. Please continue to check as we will go live in new stores. To locate a DolEx branch near you, please visit our branch locator at DolEx.com/branches or call 1-800-892-0210.
DolEx offers personal loans through Oportun, a licensed lender that provides affordable financial services that empower customers to build a better future.
Oportun personal loans range from $300 to $10,000. Typical loans range from $500 to $7,500.*
Applicants must be at least 18 years old and live in a state where DolEx supports Oportun personal loans.
Yes, Oportun reports personal loan payments to select national credit bureaus.
The application process is easy. The main steps are:
-Visit a participating DolEx location (check out our branch locator at DolEx.com/branches or call 1-800-892-0210)
-Complete the application
-Provide required documents
-Once approved, sign your loan documents and get your money
For your application, you’ll need:
– Valid U.S or foreign I.D.
– Proof of income
– Proof of address
You may be able to use your transaction at DolEx or your bank account to verify proof of income.
If you do have a SSN or ITIN number you will be asked to provide it. If you do not have one you will still be eligible to apply but will need to provide a valid form of identification.
Any bill mailed to your current physical address in the applicant’s name are accepted by Oportun. These could be bills from utility companies or cable companies.
The application process typically takes a few minutes, if you provide a U.S. or foreign ID, proof of income and address. At the end of the application process, you will find out if you are approved for a personal loan.
Once approved by Oportun, you can choose to receive cash at one of the participating DolEx locations or deposit the money directly into your bank account.
Yes. There are no prepayment penalties on Oportun personal loans.
Yes, when you apply, Oportun will run a soft credit pull, which does not impact your FICO® credit score.
When a final decision is made on your application, Oportun will run a hard credit pull, which can impact your credit score.
Payment terms are between 12 and 49 months.